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Product Engineering · Financial Services

Digital Onboarding at Marex
From Paper Workflow to Digital Process

As Lead Front-End Developer at Marex, I led the digitization of broker and trader onboarding, replacing a compliance-heavy paper workflow with an end-to-end digital process.

PRODUCT ENGINEERINGREGULATED WORKFLOWSDOCUSIGNSTAKEHOLDER DELIVERY
Digital onboarding at Marex: paper workflow to end-to-end digital process with DocuSign

Status: Shipped

Delivered at Marex between October 2020 and January 2024, while I was Lead Front-End Developer. Internal figures and system details stay private, so this page covers the approach and my role.

The Problem

Onboarding brokers and traders at Marex ran on a compliance-heavy paper workflow.

The goal was an end-to-end digital process to replace it, built together with the compliance, operations, and trading teams who rely on onboarding.

What I Did

Led the digitization

Owned the move from a compliance-heavy paper workflow to an end-to-end digital process for broker and trader onboarding.

Scoped rollouts with stakeholders

Partnered with compliance, operations, and trading teams to decide what shipped first and to support adoption.

Integrated DocuSign

Integrated the DocuSign API across products so documents could be signed digitally instead of on paper.

Led the front-end team

Managed a five-person front-end team, and designed and ran the team’s internship program.

How I Worked

Digitizing a regulated process is as much about people as software. I partnered with compliance, operations, and trading teams to scope rollouts and support adoption.

On the engineering side, I led a five-person front-end team and designed and ran the team's internship program.

What It Shows

This is the work behind the product engineering side of my background: taking a real operational process, working with the teams that depend on it, and shipping software that replaces it, including the DocuSign integration across products.

If you want the details, such as how rollouts were sequenced or how adoption was handled, I am glad to walk through them in conversation.

Skills Used

ReactTypeScriptDocuSign APIStakeholder discoveryRegulated workflowsTeam leadershipRollout planning

Want to talk through it?

I am happy to go deeper on the approach, the stakeholders, and the lessons.